Privacy Policy
1. Information We Collect
When you make a purchase from our store, we collect the personal information you provide, such as your name, billing and shipping address, email, and payment details. We also automatically receive your computer’s IP address to help us understand your browser and device environment.
2. How We Use Your Information
We use your information to complete transactions, verify payment, arrange delivery, and manage returns. With your permission, we may also send you marketing emails about new products or updates from Supreme Teamwear.
3. Consent and Permissions
When you provide personal information for a transaction, we interpret this as your consent to collect and use it for that specific purpose. If we request your data for other reasons, such as marketing, we will ask you directly or provide the option to decline.
If you change your mind after opting in, you can withdraw your consent by clicking "unsubscribe" in our emails or contacting us at sales@supremeteamwear.com.au.
4. Our Ecommerce Platform (Shopify)
Our store is hosted on Shopify Inc., which provides us with the e-commerce platform we use to sell our products. Your data is securely stored on Shopify's servers behind a firewall.
If you use a direct payment method, your payment data is encrypted and stored in accordance with PCI-DSS standards. For more details, you can view Shopify’s Terms of Service and Privacy Policy.
5. Third-Party Services
Third-party providers (such as payment gateways) will only collect and use your data to the extent needed to perform their services. Some may be located in other jurisdictions, and your data may be subject to those laws.
We recommend reviewing their privacy policies to understand how your data will be handled.
6. Disclosure
We may disclose your information if required by law or if you violate our Terms of Service.
7. Cookies
We use cookies to enhance your browsing experience. Examples include:
- _session_id: Stores session information.
- _shopify_visit: Records number of visits (30-minute duration).
- cart: Stores cart contents for 2 weeks.
- storefront_digest: Used to verify access when the store is password protected.
You can choose to disable cookies via your browser settings.
8. Security
We follow industry standards and best practices to ensure your personal information is protected. Credit card information is encrypted using SSL and stored with AES-256 encryption. While no method is 100% secure, we comply with PCI-DSS and implement additional safeguards.
9. Legal Use by Minors
By using this website, you confirm that you are at least the legal age of majority in your jurisdiction, or that you are the parent or guardian of a minor and consent to their use of this site.
10. Contacting Us About Privacy
If you have any questions, concerns, or complaints about how your data is handled, you can contact our Privacy Officer at sales@supremeteamwear.com.au. We’re committed to responding promptly and in compliance with Australian privacy laws.
Supreme Teamwear
C5/13-15 Forrester Street
Kingsgrove NSW 2208
Australia